Automated Review Request
Automatically send personalized review request emails in Shopware 6 at the right moment — no third-party tools required. Grow your product reviews on autopilot.
The description shows what such a plugin can do. We tailor the scope to your shop after a short needs analysis and usually deliver within a few days.
In short
- Grow your product review count consistently without any manual outreach effort
- Increase customer trust and on-site social proof, directly supporting conversion rates
- Replace costly external marketing automation tools with a native Shopware 6 solution
Why this extension
Without the plugin
Collecting product reviews is one of the most effective ways to build trust and increase conversions in your online shop — yet Shopware 6 does not include a native mechanism to automatically prompt customers for feedback after their order has been delivered. Most store operators either skip review collection entirely or resort to expensive external marketing automation tools like Mailchimp or Klaviyo, adding unnecessary complexity and cost to their workflow.
With the plugin
The Automated Review Request Plugin for Shopware 6 solves this directly inside your Admin panel. It sends personalized, timed review request emails to customers a configurable number of days after order completion — directing them straight to the product page with the native Shopware 6 review form pre-loaded. No third-party integrations, no external accounts, no extra fees.
How it would work
- Install and Configure
After installation, open the plugin settings in Shopware Admin. Set your preferred send delay (for example, 14 or 30 days), choose the qualifying order statuses, and define any product or category exclusions. Configuration takes under ten minutes.
- Design Your Email Template
Use the built-in template editor to craft your review request message. Insert personalization variables such as the customer's first name and the purchased product name. The email automatically includes a direct link to the Shopware 6 product review form — no redirect pages or external landing pages required.
- Automate and Track
The plugin runs on Shopware's native scheduled task system. Qualifying orders are identified automatically, emails are dispatched at the configured interval, and all delivery, open, and click-through statistics are recorded in the tracking dashboard. No ongoing manual work is needed.
Frequently asked questions
Is this a ready plugin I can buy?
No – it is a concept. We build it for your shop after a short needs analysis. Prices start at €100 and you get a fixed quote before we start.
Do I need Mailchimp, Klaviyo, or any other external service?
No. The plugin operates entirely within Shopware 6 and uses the platform's native email sending infrastructure. No external marketing automation accounts or API keys are required.
Can I control which orders trigger a review request?
Yes. You can restrict the automation to specific order statuses — for example, only orders marked as "Completed" — and exclude individual products or entire categories from triggering a request.
How is the review request email delivered to the customer?
Emails are dispatched through Shopware's standard mail transport layer, using whatever SMTP or mail service you have already configured for your shop. The plugin does not introduce a separate mail queue or external dependency.
Will a customer receive multiple review request emails for one order?
No. The plugin includes built-in duplicate send prevention. Each order triggers a maximum of one review request email per customer, regardless of the number of products in that order.
Which Shopware versions are supported?
We build it for the version your shop runs: 6.5, 6.6 or 6.7. Updates for new Shopware versions are included as long as we stay in active contact.
How long does it take?
Usually 5–10 business days after the needs analysis, depending on the agreed scope.
All features
- Configurable send delay – set the review request trigger anywhere from 1 to 90 days after order placement or completion
- Order status filter – restrict sending to specific order statuses (e.g., only "Completed" or "Shipped") to avoid premature requests
- Visual email template editor built directly into Shopware Admin, with support for personalization variables (customer name, product name, order number)
- Deep integration with the native Shopware 6 review system – links customers directly to the product page review form
- Per-product and per-category exclusion rules – suppress requests for products that should not receive public reviews
- Open rate and click-through tracking dashboard inside Shopware Admin
- Duplicate send prevention – each customer receives a maximum of one review request per order
- Full compatibility with Shopware 6 multi-language and multi-sales-channel setups
Ask about a custom build
Describe your shop and what you need. We will get back to you with questions and a fixed quote after a short needs analysis.
Specifications
- Shopware
- 6.5, 6.6, 6.7
- Type
- Made to measure
- Delivery
- 5–10 business days
- Updated
- 22 Oct 2026
Automated Review Request
from €100
Ask about a custom build